Telesales Representative

Verizon Wireless is hiring Telesales Representatives to work in Northeast, United States.

As a telesales representative, you will work in one of our fast-paced call centers. You will interact with customers and potential customers, and build and maintain relationships with them.

We want candidates who are great at multitasking, can work under pressure, and are friendly and customer-service oriented.

Working as a Telesales Representative

Telesales representatives spend the majority of their time talking to customers. In this role, you will perform a number of duties, all to promote complete customer satisfaction. Whether you are handling inbound customer calls, establishing new accounts, modifying existing ones, or simply volunteer a helpful answer to a customer in need, you will always make customer service your number one priority.

Although no experience or education is required, we do ask that applicants have great communication skills, are friendly, and are capable of answering questions and helping customers. Since customer service will be your number one goal, you must master several skills such as: thorough knowledge of product and service information, multitasking while on the phone with a customer, and the ability to survive in a fast-paced environment.

Why Verizon Wireless?

The world today moves incredibly fast, and by working at Verizon Wireless you can help move it along by delivering innovative communications, information, and entertainment to customers and the rest of the world. Your energy inspires us and allows us to keep producing and moving forward; for this reason we hold our employees in high regard.

We search for employee that have the same core values that we hold, and expect them to behave respectfully and responsibly, to consistently perform with excellence, and to take accountability for their actions as a company. Employees are expected to adhere to a high standard of ethical behavior and always put the customer first.

We have received numerous awards for our commitment both to our customers, and to our employees. We have been recognized as an admirable company overall, but also has been praised as one of the most diverse companies for ten years in a row, and was named “One of the Best Places to Launch a Career” by Business Week. We are also hailed as one of the most ethical companies, and have received several awards for excellence.

Verizon Employee Benefits

Because we recognize the value of our employees to the company, we provide them with extensive benefit packages.

Financial Rewards - Employees have incentives based on performance, and have a 401(k) savings plan with excellent company matching contributions. This also includes discounts for travel and attractions, health and dependent care spending accounts, life and AD&D insurance for employees and their families, and commuter spending accounts as well as an emergency military leave plan.

Health and Well-Being - This includes medical, dental and disability insurance, as well as long-term care insurance, free admission to Verizon Wireless Fitness Centers, and discounts to other fitness centers.

Family and Personal - Time off includes paid vacations, personal days, holidays, and employee discounts. Families of employees are entitled to home and auto insurance, a discount at Verizon child-care centers, and an adoption expense reimbursement.

Diversity and Inclusion

Here at Verizon, we value diversity in the workplace. For this reason, we ensure that we have a company made up of multiple different backgrounds and thoughts and ideas. These differences are a source of strength for our company. Right now women and minorities make up 60% of our workplace force and hold 30% and 22% of managerial positions.