Verizon Wireless

Verizon Wireless is hiring Technical Support Coordinators to work in the South region of the United States.

As a Technical Support Coordinator, you will be working in our fast paced call centers. You will be expected to answer 65-75 calls per day, and help those customers fully. You will be handling inbound technical support calls. You will work with other associates to create a team environment to offer 100% customer satisfaction.

Our Technical Support Coordinators are always there to lend a helping hand to our customers. Our technical team is the backbone behind Verizon Wireless. You must be willing to work at a fast pace, and always be ready for whatever problems may arise.

Working as a Technical Support Coordinator

Technical Support Coordinators typically work in a retail setting or call center. You will be focused on helping to troubleshoot software and hardware issues. As a member of the Verizon Wireless team, you must remain friendly, courteous, and patient with all customers. You will be identifying network and application issues. Finally, you will provide customers with detailed information on how to set up and configure data and voice products.

For a job as a Technical Support Coordinator here at Verizon, you must have what it takes to be successful. Experience is not required, but is always beneficial for this opportunity. A college degree and bilingual Spanish skills are a definite plus. You must also be able to work a variety of different shifts throughout the work week. Our call centers are open 365 days a year, so you must have open availability. In return for your talent and dedication, we’ll proudly support you with comprehensive benefits worthy of the name Total Rewards, including: award-winning training, a competitive salary, medical/dental/vision from day one, 401(k), work-life programs, phone discounts, generous tuition assistance, and unlimited opportunities to maximize your career potential.

More about Verizon Wireless

Verizon Wireless is known as one of the most reliable wireless networks in America. It is also considered the largest. Verizon Wireless is home to 83,000 employees in the United States.

We have received numerous awards for our commitment both to our customers and to our employees. We have been recognized as an admirable company overall, but also has been praised as one of the most diverse companies for ten years in a row. We were named “One of the Best Places to Launch a Career” by Business Week. We are also hailed as one of the most ethical companies and have received several awards for excellence.

Employee Benefits

Because we recognize the value of our employees to the company, we provide them with extensive benefit packages.

Financial Rewards - Employees have incentives based on performance, and have a 401(k) savings plan with excellent company matching contributions. This also includes discounts for travel and attractions, health and dependent care spending accounts, life and AD&D insurance for employees and their families, and commuter spending accounts as well as an emergency military leave plan.

Health and Well-Being - This includes medical, dental and disability insurance, as well as long-term care insurance, free admission to Verizon Wireless Fitness Centers, and discounts to other fitness centers.

Family and Personal - Time off includes paid vacations, personal days, holidays, and employee discounts. Families of employees are entitled to home and auto insurance, a discount at Verizon child-care centers, and an adoption expense reimbursement.

Diversity and Inclusion

Here at Verizon, we value diversity in the workplace. For this reason, we ensure that we have a company made up of multiple different backgrounds and thoughts and ideas. These differences are a source of strength for our company. Right now women and minorities make up 60% of our workplace force and hold 30% and 22% of managerial positions.